Hear it from the directors.What changed in their business.

Logistics & FMCG

Fewer mistakes. Better customer service.

“They sought to understand exactly what we needed. Quality of outcomes increased, less mistakes were made, which improved our customer service.”

Zaheer-Abbas DayaDirector of Operations, Shield Foods

Property services

More capacity, without longer hours.

“We gained clarity around workflows and duplication. Issues resolved faster, inefficiencies removed, and more capacity unlocked - without anyone working longer hours.”

Aaseem MuljiFounder & Director, Landlord Assistance Services

Accountancy

The work that kept getting put off, done.

“Having someone external step in is very helpful. It helped us visualise where we were doing things we didn't need to do. Problems keep compounding until they're too big to solve - but having someone external means it actually gets done.”

Abbas GulamhuseinDirector, Saymur Accountants

Measured in the field

£9,100 a year

Multi-site care group

462 hours, in 2 of the 8 areas we mapped

£3,250 a year

Global supply chain business

165 hours of manual logging replaced

£32,600 a yearper 10% freed

Housing association, 4,500 homes

16,575 adviser hours mapped

Hours valued at UK median pay, £19.67 an hour (ONS, 2025).

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