Privacy policy

Southeast & Co Consultancy Ltd (company number 16871524), registered office 128 City Road, London EC1V 2NX (“we”, “us”, “our”) is a UK-based strategic consultancy specialising in organisational clarity, operational design, and digital transformation. We are the data controller responsible for your personal information when you interact with our services or website.

If you have any questions about this policy or the way we use your personal data, please email: [email protected]

This policy sets out how Southeast & Co collects, uses, stores, and protects your personal data when you:

• Visit our website or contact us via email or web form
• Download resources, request consultations, or subscribe to updates
• Engage us for consultancy or advisory services

This policy does not apply to third-party services or platforms linked from our site. Please review those privacy policies separately.

We may collect, use, store, and process the following categories of personal data:

We do not knowingly collect or process data relating to children.

We gather data via the following methods:

• Direct interaction (e.g. email, Calendly bookings, form submissions)
• Automated technologies (e.g. cookies, analytics tools)
• Third-party tools integrated into our website (e.g. newsletter sign-ups)

We use your personal data for the following purposes, relying on one or more legal bases:

You may unsubscribe from marketing communications at any time using the opt-out link or by contacting us.

We may share your personal data with:

• Trusted service providers who support our website, email, CRM, or booking systems (e.g. Google, Microsoft, Calendly)
• Professional advisors (e.g. legal, accounting) where required
• Authorities or regulators if legally obligated
• Successor entities in the event of a business merger, restructure, or acquisition

All third parties are required to respect your data and comply with applicable data protection laws.

Some of our third-party providers operate outside the UK or EEA. Where your data is transferred internationally, we ensure appropriate safeguards are in place - such as Standard Contractual Clauses or equivalent mechanisms.

We take data security seriously. Your personal data is:

• Stored on secure servers
• Access-limited to authorised personnel only
• Protected via industry-standard encryption, access controls, and monitoring

We regularly review our security practices to ensure continued compliance and effectiveness.

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for - including to satisfy legal, regulatory, or contractual obligations.

Where data is no longer required, it is securely deleted or anonymised.

You have the following rights under UK data protection law:

• Access - Request a copy of the personal data we hold about you
• Correction - Request that we amend inaccurate or incomplete data
• Erasure - Request deletion where we have no lawful reason to retain your data
• Restriction - Request suspension of processing under certain conditions
• Objection - Object to processing based on legitimate interest or direct marketing
• Data portability - Request your data in a structured, machine-readable format
• Withdraw consent - Where consent has been given, you may withdraw it at any time

To exercise any of these rights, please contact us via [email protected]. We may need to verify your identity before acting on your request.

We review this policy regularly. Any updates will be posted on our website with a revised “Effective from” date at the top. Where material changes are made, we will notify you by email where appropriate.

If you have any questions or concerns about this policy or our handling of your personal data, please contact:

Email: [email protected]

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at any time: www.ico.org.uk

We don't use advertising or analytics cookies. The site stores only what it needs to work. Two embedded services may set their own cookies when you use them: Calendly, if you book a time on our booking page, and the video player on our success stories page. You can block or delete cookies in your browser settings.